At IPTVSUBC, we take your privacy seriously and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our IPTV services, website, and related applications.
1. Information We Collect
We collect several types of information to provide and improve our services:
a. Personal Information
When you register for our service, subscribe to a plan, or interact with us, we may collect personal information, including:
- Name
- Email address
- Phone number (optional)
b. Non-Personal Information
We may also collect non-identifiable information such as:
- Device information (device type, operating system)
- Location data
- Usage data (e.g., pages visited, time spent on the website)
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and maintain the service: Including setting up accounts, processing payments, and offering customer support.
- To improve our services: By analyzing usage patterns and feedback to make our IPTV services better and more efficient.
- To communicate with you: Including notifications about your subscription, billing, promotions, or service updates.
- For security purposes: To detect and prevent fraudulent or unauthorized activity.
3. How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information, including:
- Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information.
- Access controls: Only authorized personnel have access to personal data.
- Regular security updates: We monitor our systems for vulnerabilities and implement updates as needed.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners for the following reasons:
- Payment processors: To handle billing and payments securely.
- Service providers: To help us deliver and improve our services (e.g., cloud hosting, customer support).
- Legal compliance: If required by law, regulation, or legal process, we may disclose personal information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and services. Cookies allow us to:
- Recognize your preferences: To make your browsing experience more personalized.
- Analyze website traffic: To improve website functionality and the user experience.
You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our services.
6. Data Retention
We retain your personal information only for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.
7. Your Data Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request that we correct or update any inaccuracies in your personal data.
- Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
- Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in emails.
To exercise any of these rights, please contact us at [email protected].
8. Third-Party Links
Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party services. We encourage you to read their privacy policies when visiting external sites.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: [email protected]