Effective Date: 02/09/2024

At IPTVSUBC, we strive to provide the best IPTV experience to our customers. If you are not completely satisfied with your purchase, our Refund Policy outlines how you can request a refund within a specified time frame.

1. Refund Eligibility

We offer a 7-day money-back guarantee for new customers. If you are not satisfied with our service within the first 7 days of your subscription, you are eligible for a full refund under the following conditions:

  • You must submit your refund request within 7 days of the initial purchase date.
  • You must provide proof of your purchase (e.g., order confirmation email).
  • The refund request must be made for an active account that has not violated our terms of service.

2. How to Request a Refund

To initiate a refund request, please follow these steps:

  1. Contact Customer Support: Reach out to our customer support team via email at [Your Support Email] or through our live chat support on our website.

  2. Provide Required Information: Include your order number, the email address associated with your account, and the reason for your refund request.

  3. Wait for Confirmation: Our customer support team will review your request and respond within [insert response time, e.g., 24-48 hours].

3. Refund Process

Once your refund request is approved, the following process will take place:

  • Processing Time: Refunds will be processed within [insert processing time, e.g., 5-10 business days] after approval.
  • Method of Refund: Refunds will be issued to the original payment method used at the time of purchase.

4. Non-Refundable Items

Please note that certain items are non-refundable, including:

  • Subscriptions that have exceeded the 7-day refund window.
  • Any add-on services or premium content purchases made after the initial subscription.
  • Accounts that have violated our terms of service.

5. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our refund practices.

6. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us at: